assessment 2 case study 30 individual overview in addition to achievin

Assessment 2: Case study (30%) Individual Overview In addition to achieving learning objective 1 of this unit, through successful completion of this assessment, students will learn how to apply work psychology and sociological theory to HR practice. The assessment encourages students to take a hands on practitioner approach to the issues raised and to consider both the practical elements and the dynamics involved in HRM. Details You are employed as the Human Resource Manager, of MP, an Australian credit union. Scenario 1 You have been contacted by DA, a male employee of MP who has recently accepted a promotion to manager of a team of 24 employees in a regional branch of MP. DA has relocated from his employment in a large metropolitan office with 134 employees to take up his appointment as manager. The majority of the 24 employees are females employed on a part-time basis, many of whom have parental or carer responsibilities. All of the 24 employees have been employed by MP for more than 5 years. DA replaces BN the previous manager who had retired after 27 years, 9 years of which had been spent as manager of the office. BN was well liked by all of the employees and had taken an active interest in their welfare both in and out of the workplace and promoted conformity and harmony in all group processes. BNs preference for conformity was reflected in a high degree of similarity between the 24 employees, including social and educational backgrounds. DA is one of the youngest of the 24 employees, he does not have a social and educational background similar to theirs nor does he have children. DAs key responsibilities are to implement a new system of performance appraisal and to achieve a significant improvement in the efficiency and productivity of the branch. With a view to achieving this, DA decided to review the previous performance appraisals of the 24 employees to identify the performance contributions, strengths and skills of team members. However, to his surprise 20 of the employees have been ranked in the excellent performance category of the previous appraisal system, the remaining 4 ranked in the satisfactory performance category. Of the 4 employees in the latter category 1 is female and 3 are male, none of them have children and do not participate in activities outside of the workplace with other employees. To date, DAs observation and experience of the employees performance is inconsistent with these rankings. DA seeks your advice on how to deal with the situation in which he finds himself. To assist DA in this regard provide the following advice to him based on your knowledge of diversity management and group dynamics: (i) Explain why the employee performance rankings are flawed; (ii) What further negative processes and difficulties may arise within the team; and (iii) How these negative processes and difficulties may be avoided. Scenario 2 Last week, the manager of one of MPs metropolitan offices contacted you concerned about the change in work performance by OE, one of the metropolitan office employees. OE has been employed by MP for 5 years and until recently their work performance has been outstanding. OE has been recognised and rewarded for their performance both in the form of cash bonuses and MPs employee of the month scheme. OE has reached the highest salary level available for his position and is keen to obtain a promotion to a junior management role. However, over the last twelve weeks or so OE has taken a number of days sick leave, has been arriving late to work, leaving early and become generally withdrawn and uncooperative. OEs work performance has deteriorated significantly. This behaviour started shortly after the introduction of a new recruitment and selection policy. The new policy includes the essential criteria for junior management positions. Included in the criteria is the requirement for applicants to hold a minimum qualification of a Diploma in a relevant field. Prior to the introduction of the policy no formal criteria existed with respect to junior management positions. OE does not hold any educational qualifications beyond the Higher School Certificate. Based on your knowledge of the psychological contract: (i) Provide an explanation of why OEs work performance might have become less than satisfactory; and (ii) Suggest a solution to the problem. Scenario 3 Following an audit of usage of MP credit cards approved for use by MPs employees for business related purposes you were advised that TX, manager of MPs motor vehicle fleet, appeared to have used their work credit card for private purposes. The transactions totalling $15,000 were for return airfares to the United States and accommodation. Following your investigation of the matter, TX has admitted using their work credit card to pay for a trip to Disneyland. The reason given by TX is that their 5 year old child was diagnosed last year with a potentially fatal illness and they wished to fulfil the childs wish to go to Disneyland. With reference to your understanding of the role of the human resource manager explain: (i) what disciplinary action you will take against TX; and (ii) your reasons for taking such action. Submission requirements The case study is 1,500 words in length and must be submitted to vUWS via Turnitin by 11.59pm on Monday 14 May 2018. Marking criteria and standards CRITERIA FAIL (0-19.5) PASS (20-25.5) CREDIT (26-29.5) DISTINCTION (30-33.5) HIGH DISTINCTION (34-40) Quality of research A minimum of 8 references. Lecture notes do not count as a reference. Research based only on a few or irrelevant secondary sources. Research based on few but relevant secondary sources mostly emphasising a single perspective. Meets minimum criteria of eight references. Research based on adequate number of relevant secondary sources representing all perspectives in general terms. Research based on important secondary sources representing all perspectives. Research is well beyond minimum requirements. Research based on important secondary sources representing all perspectives. Research is significantly beyond minimum requirements. Theory, analysis and critical interpretation: Knowledge of /application of themes and concepts. Lack of understanding of relevant theories and concepts from readings or just mentioning the theory without showing understanding Use of terms shows some comprehension of psychological and sociological theory but only a generalist understanding Using implicitly the language of psychological and sociological theory, with a good understanding Discussing psychological and sociological theory and using this discussion for the analysis of the issues. Excellent integration of literature through application of psychological and sociological theory to the questions. Theory, analysis and critical interpretation: Level/relevance of analysis. Analysis mostly absent; emphasis is on descriptive writing. Analysis is poorly related to the question. Analysis of the question identifies relevant aspects of theory; Analysis is only generally related to the question but with key omissions. Analysis of the question identifies and applies relevant theory. Analysis of theory and projected outcomes for employers and employees is well related to the question. Discussing different theoretical perspectives critically integrating the relations between them and extracting implications from differences and similarities. Analysis of outcomes for employers and employees is acutely directed to the question. Discussing different perspectives, critically integrating the relations between them and extracting implications from differences and similarities, inferring patterns, nuances and contradictions. Analysis of outcomes for employers and employees is acutely directed to the question, leading to a consistent level of in-depth understanding Structure/ presentation: Clarity of expression (sound sentence structure, grammar and spelling). Incomprehensible due to poor written language competence or careless writing. Satisfactory but with difficulties in communicating ideas due to careless writing and lack of proof-reading. Some language mistakes but good communication of ideas, basically well written. Very well written with few minor mistakes due to distractions. Excellent writing which demonstrates careful revision to avoid minor mistakes. Structure/ presentation: Citation, referencing. Poor level of referencing throughout. Reference list is provided but is incomplete and inaccurate. Adequate level of referencing but with some omissions and errors. Reference list is provided but contains some errors. Competent level of referencing with few omissions and errors. Reference list is provided that is complete and largely accurate. Comprehensive referencing throughout the case study. Reference list is complete and highly accurate. High level of comprehensive referencing throughout the case study Reference list is complete and highly accurate. Structure/ presentation: Word limit. Word limit is not complied with. Word limit is complied with. Word limit is complied with. Word limit is complied with. Word limit is complied with.

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