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Session four of this course discusses nine different change tools. Your task is to choose two, and
critically evaluate
their usefulness to effect change for BOTH a manufacturing company and a service company. Note: you are NOT to investigate
Lewin’s Classical Model.
The available change tools to evaluate are:
Socio-technical system approach
The organisation development school
The learning organisation
Lean production
TQM
Business process re-engineering
Best practice
The high-performance work organisation.
Your evaluation should resolve the question
Are these change tools appropriate, not appropriate, or partially appropriate to change both a manufacturing company, and a service company?
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