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Presentation/PPT
27/08/2022
Question:
The case study is the Heathrow Airport Terminal 5 project, constructed near London, UK, between 2002 and 2008.
1Project Information
A project end report is used during project closure to review how the project performed against the version of the Project Initiation Documentation (PID) used to authorise it.
Based on the case study documentation for the Heathrow Terminal 5 project, and the additional article below on problems encountered at operational opening, complete the requirements in this assignment.
Additional reading: Brady, T., Davies, A. (2010). From hero to hubris – Reconsidering the project management of Heathrow’s terminal 5.International Journal of Project Management28, 151-157.
2Based On The Case Study, Identify 3 Benefits That You Would Have Included In The Terminal 5 Project Business Case.
3State 2 Criteria (Qualitative Or Quantitative) For Each Benefit By Which The Achievements Of The Benefits Could Be Measured
4Actual Performance: State Whether These Criteria Have Been Met/Not Met/Partially Met And Give Reasons For Your Assessment
Met/not met/partially met
Reasons
Benefit 1
Criterion 1
Criterion 2
Benefit 2
Criterion 1
Criterion 2
Benefit 3
Criterion 1
Criterion 2
5Describe How The Problems With The Baggage Handing System (Bhs) Affected Meeting The Specified Objectives
6Governance
The PMI Practice Guide on the Governance of Portfolios, Programs and Projects describes 4 governance domains: Alignment, risk, performance, and communications.
Each domain has the following functions: Oversight, control, integration, and decision making. (PMBOK p.44)
Based on the case study information provided, discuss 2 of the above functions of your choice in one of the governance domains, how they were handled and how they could have been done differently to avoid the problems encountered at the start of operations on 27 March 2008 and the weeks thereafter, e.g. performance oversight and decision making.
Chosen governance domain:
How were they handled
What could have been done differently to avoid/mitigate the problems encountered
Function 1:
Function 2:
7Project Audit
As part of the post-project audit for the House of Commons Transport Committee, you have been asked to comment on the clarity of the roles between the Senior User (BA) and the Executive (BAA) during the project, and if there were any misunderstandings, gaps or overlaps in these roles that contributed to the problems encountered on 27 March and thereafter.
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