Risk management implementation and the regulatory environment

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Social media has definitely sparked a new age of issues that involve patient information and confidentiality. “social media platforms are a serious potential risk for confidentiality violations. Protecting the confidentiality of patient information is also a responsibility for healthcare professionals.” (Aygin, 2020) Speaking on facetime or zoom to can potential issues of confidentiality because a lot of people are doing other things while they get called from physician. I have heard a couple scenarios of a patient in a car with other people while a doctor is passing along information. Even if the patient is fine with it, it is crossing a bit of a line. “Social Media has been extensively utilized for health education and promotion, proving itself to be an invaluable tool for public health, professional networking and patient care benefit. The challenge has been to use the power afforded by social media responsibly, and to define the line between use and abuse.” (Ivy, 2016) There are many perks to social media being involved within the hospital, but there are also a lot of inappropriate things about social media in this setting. We have to be able to understand the line and think about how we are handling things on an everyday basis. There is a doctor we have at our hospital that speaks on the his speaker phone as he is walking down the hospital and talking about patients with other doctors. It brings up basics about confidentiality patient information. He has been written up for this and has improved since then. 

In our hospital we go over the importance of confidentiality and how we should handle patient information. We also have online education we have to do frequently that helps test our knowledge of HIPAA. The main focus of our policy is that we can’t use our phones around patients, unless we are using our phone for work purposes. 

Risk Management examples-

  1. When on the phone sharing patient information or knowledge in a case, be aware of your environment. Look out for people around you and understand the position the person is in on the phone. The person you are sharing information with has to be within their circle of care. 
  2. Any use of personal camera at work, should be reviewed before sharing photo due to the fact that something in background can have some form of patient information on it. 
  3. A operating control room should be swept over for possible patient information left behind before the end of the day. Make sure no one is logged in to computers and that there are no forms left over from past patients. 

 Briefly describe how the risk management program at the organization where you work (or at that of a typical health care organization) addresses social media and patient information privacy. Provide three examples of risk management steps your health care organization (or another health care organization) could take to further protect patient information. Support your analysis with a minimum of one peer-reviewed reference. 


Using 200-300 words APA format with at least two references. Sources must be published within the last 5 yearsri

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