Answer the study guide questions 1. The elements of effective communication are which of the following? Verbal, nonverbal, sharing Transactional, sharing, process Being present in the momen

Answer the study guide questions
1. The elements of effective communication are which of the following?
Verbal, nonverbal, sharing
Transactional, sharing, process
Being present in the moment, using and interpreting verbal and nonverbal communication
Verbal, nonverbal, communication
1. Effective communication in the healthcare system requires?
The use verbal and nonverbal process
Adherence to legal guidelines, patience, careful listening, and minimizing distractions
Adherence to healthcare communication
1. All of the following are factors that effect communication except?
Locus of control
Self-efficacy, and self-esteem
Social Support
Anger
1. Strategies to enhance motivation and adherence include which of the following?
Understanding and developing realistic and functional goals
Client control
Eliminate barriers
1. Which of the following are family caregivers at risk for developing?
Depression
Burnout
Caregiver Burden
All the above
1. What of the following are the demands of care giving?
Monitor Clients
Interpret verbal and nonverbal clues
Negotiate the healthcare system
1. A 16-year-old boy who sustained a spinal cord injury at cervical level 6 is completely noncompliant with treatment, and is withdrawn from active participation in the rehabilitation process, choosing to be a passive recipient of care. This boy is using which coping mechanism?
Defense mechanism – denial
Defense mechanism avoidance coping
Positive coping mechanism – humor
Defense mechanism – regression
1. Problem-focused coping behavior
Focuses on meaning
Focuses on feelings
Focuses on action
None of these.
1. The providers are always obligated to:
To place the company’s interest first and foremost
To get personal with the patient
To place the providers interest above the clients
To place the clients interest first and foremost
1. A client-provider relationship is based on
Trust, respect, and truthfulness
Information-sharing and confidentiality.
1. The levels of conflict include all of the following except:
Personal, and interpersonal
External group
Intragroup
Intergroup
1. What are the two kinds of conflict?
Conflict over content issues, conflict over relationship issue
Disease, and health
People and care
Pain and healing
1. Body image is associated with?
Self-concept, identity, and ego
How we think people see us
Both A and B
1. The strategies for adapting and accepting changes in body image are?
Only communication
Communication, education, and support, and life’s Activities
Only support
1. The many responses individuals have to illness and disability include all the following accept
Shame, and embarrassment
Adapting, and acceptance
Dark Humor, and fear
Denial, and Anger
1. A colostomy and ileostomy are hidden underneath clothing, but can elicit feelings of
Being dirty and repulsive
Denial, and depression
1. In the response to an illness or a disability an individual
can develop self-destructive behavior
will always look for support
will never look for support
will always be able to cope
1. A person emotionally responds to learning the diagnosis of an illness include which of the following
Level of family functioning
Nature of lifestyle changes caused by illness
Past anger or grief experiences
1. The different coping skills include the following except:
Problem-Focus Coping
Emotion-Focus Coping
Personal and Social support
Appraisal-Focus Coping
1. The many sources that are available for help with loss, grieving and adjustment are as follows
Support Groups
Bereavement Services
All of the above

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