This is a very nice paper and reads very well. Thank you for another job well done!
Describe an acceptable response for the following customer complaints
incorrect pricing or quotes – ( example : Apologise for the incorrect pricing. And giving them some voucher or discount )
delays or errors in providing products or services
misunderstanding of customer requests
escalated complaints or disputes
other team members or suppliers not providing special requests
misunderstandings or communication barriers
unmet expectations of, or problems or faults with, a service or product
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