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Presentation/PPT
27/08/2022
1) Distrust, disrespect, and animosity pertain to which component of indirect costs associated with mismanaged organizational stress?
A. Quality of work relations
B. Participation and membership
C. Performance on the job
D. Communication breakdowns
A. Employee conflict
B. Performance on the job
C. Loss of vitality
3) Thousands of equal-pay lawsuits have been filed, predominantly by ___________
since the Equal Pay Act of 1963 was passed
A. women pg 80
B. African Americans
C. the elderly
D. Americans with disabilities
A. Reparation
B. Emancipation
C. Desegregation
D. Affirmative action
A. ethnocentrism
B. discrimination
C. seniority system
D. race norming
A. women
A. Diversity is problem focused, and affirmative action is opportunity focused
B. Diversity is government initiated, and affirmative action is voluntary
C. Diversity is proactive, and affirmative action is reactive
D. Diversity is quantitative, and affirmative action is qualitative
A. Government initiated
B. Assumes integration
C. Internally focused
D. Quantitative
9) “To be the world’s best quick-service restaurant” is an example of what?
A. Organizational charter
B. Standard operating procedure
C. Code of ethics
D. Vision statement
10) _________ is a job analysis method that lists tasks or behaviors and involves workers rating each task or behavior in terms of whether or not it is performed. If the task is performed, workers also rate the frequency, importance, level of difficulty, and relationship to overall performance
A. Job performance
B. Structured questionnaires
C. Interviews
D. Critical incidents
A. human resource requirements
B. strategic imperatives
C. succession plans
D. affirmative action candidates
A. an orientation
B. an initial screening
C. a suspension
A. mature
B. high-growth
C. aging
D. embryonic
14) Increasing an individual’s employability outside the company simultaneously increases his or her job security and desire to stay with the current employer. What is this known as?
A. Training paradox
B. Pygmalion effect
C. Distributed practice
D. Massed practice
15) Which is a characteristic of the most effective training practices?
A. Training starts at the bottom of the organization
B. Training is part of the corporate culture
C. Training is evaluated by checking participant reactions
D. Little time is spent assessing training needs
16) Which analysis is helpful in determining the special needs of a particular group, such as older workers, women, or managers at different levels?
A. Individual
B. Operations
C. Demographic
D. Organization
A. employee welfare
B. grievance management
C. performance appraisal
D. performance facilitation
18) This can be thought of as a compass that indicates a person’s actual direction as well as a person’s desired direction.
A. Management by objectives
B. Forced distribution
C. Central tendency
D. Performance management
A. performance appraisal
B. performance facilitation
C. performance encouragement
D. performance standard
A. Plan for shorter employment relationships
B. Focus primarily on employee needs and aspirations
C. Allow employees to structure work assignments
D. Focus on and recognize career stages that employees go through
Career pathsrepresent logical and possible sequences of positions that
could be held, based on an analysis of what people actually do in an organization.91Career paths should
A. Subjective
B. Objective
C. Specific
D. General
A. Rising aspirations
B. Executive ranking
C. Psychological success
D. Time off when they need it
A. a competency-based pay system
B. an employee stock ownership plan
C. an organizational reward system
D. a merit-pay method
A. Contribution-based pay
B. Competency-based pay
C. Skill-based pay
D. Flexible pay
A. Individual equity
B. Corporate compensation
C. Spot awards
D. Employee benefits
A. Federal Unemployment Tax Act
B. Social Security Act
C. Workers’ compensation
D. Employee Retirement Income Security Act
27) Plans are known as _____ when the employees share in the cost of the premiums
A. share-based
B. contributory
C. distributive
D. peer participating
28) Which type of justice refers to the quality of interpersonal treatment that employees receive in their everyday work?
A. Interactional
B. Informational
C. Distributive
D. Blind
29) Procedural justice affects citizenship behaviors by influencing employees’ perceptions of _____, the extent to which the organization values employees’ general contributions and cares for their well being.
A. due process
B. management accessibility
C. indirect compensation
D. organizational support
A. primary
B. secondary
C. internal
D. external
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