PLEASE USE USA ENGLISH AND SENTENCES NEED TO. MAKE SINCE AND BE GRAMMATICALLY CORRECT! ISBN: 978-0357026595 Book: BCOM10: Business Communication, Lehman+Dufrene. YOU MUST HAVE ACCESS TO THE BOOK!

PLEASE USE USA ENGLISH AND SENTENCES NEED TO. MAKE SINCE AND BE GRAMMATICALLY CORRECT!

ISBN: 978-0357026595 

Book: BCOM10: Business Communication, Lehman+Dufrene. 

 YOU MUST HAVE ACCESS TO THE BOOK!

 Refer to your textbook for answers, unless the question specifically asks for your own experience or interpretation. Using professional sentence structure and grammar, answer the following questions in a detailed paragraph (more than three sentences). Be sure to answer all parts of each question. (Each question is worth 5 points – 3 points for correctness of the answer and 2 points for professional and grammatically correct writing.)

  1. Frequent channels for delivering business communication include written, electronic, and face-to-face means. List two criteria the book suggests using in selecting the appropriate channel for delivering bad news.
  2. What are the five steps for writing an effective bad-news message?
  3. What three functions does the first paragraph of a bad-news message serve? Does “I am responding to your letter of the 25th” accomplish both of these functions? Explain.
  4. Discuss how a counterproposal and implication can be used to de-emphasize the bad-news statement to assist a communicator in achieving the human relations goal of business communication.
  5. What objectives should the final paragraph of a bad-news message accomplish? Should the closing sentence apologize for action taken, why or why not? Should it refer to the statement of refusal to achieve unity? Explain.
  6. Discuss the legal implications involved in writing credit refusals.
  7. Identify four elements that make criticism “constructive.”
  8. Saying “no” is not difficult; the challenge is to do so while protecting goodwill. Explain the rationale and significance of this statement.
  9. Daniel Pelling, a driver for Atwood Corp., sent the following email to the firm’s suggestion box: “Our manager informed us that you were looking for inexpensive ways of rewarding people who receive the employee-of-the-month award. I believe you should give that person the week off with pay. You’re going to pay the person anyway and the rest of us will work just a little harder to cover for that person.” As the chief executive officer, write an email message to Daniel Pelling rejecting his idea. Although you applaud his willingness to work a little harder, you are not sure that all employees would share his commitment. In addition, your human resources director pointed out that many employees work in unique jobs where vacation time must be planned in advance to keep the business operating efficiently.
  10. Employees have requested the construction of a video/computer lounge where employees can relax and check on personal email and computer work during their breaks. Write a short memo denying this request. Consider a counterproposal or alternative idea to the employees’ request.

Show more

Calculate Your Essay Price
(550 words)

Approximate price: $22

Calculate the price of your order

550 words
We'll send you the first draft for approval by September 11, 2018 at 10:52 AM
Total price:
$26
The price is based on these factors:
Academic level
Number of pages
Urgency
Basic features
  • Free title page and bibliography
  • Unlimited revisions
  • Plagiarism-free guarantee
  • Money-back guarantee
  • 24/7 support
On-demand options
  • Writer’s samples
  • Part-by-part delivery
  • Overnight delivery
  • Copies of used sources
  • Expert Proofreading
Paper format
  • 275 words per page
  • 12 pt Arial/Times New Roman
  • Double line spacing
  • Any citation style (APA, MLA, Chicago/Turabian, Harvard)

Our guarantees

Delivering a high-quality product at a reasonable price is not enough anymore.
That’s why we have developed 5 beneficial guarantees that will make your experience with our service enjoyable, easy, and safe.

Money-back guarantee

You have to be 100% sure of the quality of your product to give a money-back guarantee. This describes us perfectly. Make sure that this guarantee is totally transparent.

Read more

Zero-plagiarism guarantee

Each paper is composed from scratch, according to your instructions. It is then checked by our plagiarism-detection software. There is no gap where plagiarism could squeeze in.

Read more

Free-revision policy

Thanks to our free revisions, there is no way for you to be unsatisfied. We will work on your paper until you are completely happy with the result.

Read more

Privacy policy

Your email is safe, as we store it according to international data protection rules. Your bank details are secure, as we use only reliable payment systems.

Read more

Fair-cooperation guarantee

By sending us your money, you buy the service we provide. Check out our terms and conditions if you prefer business talks to be laid out in official language.

Read more