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Operations management is a dynamic field and challenges presented by global enterprise present exciting new issues for operations managers. Discuss one of the following emerging issues:
i. Increased regulation and product liability issues in domestic and foreign markets.
ii. Optimizing global supplier, production, and distribution networks.
iii. Increased co-production of goods and services.
iv. Managing customer touch points.
v. Raising senior management awareness of operations as a significant competitive weapon.
vi. Choosing foreign manufacturing locations and the accompanying political and operational issues.
vii. Other topics may be chosen, but must have approval of the instructor.
You should have at least 3-5 academic sources as references.
Running Header; MANAGING CUSTOMER TOUCH POINTS LECTURER’S NAMESTUDENT’S NAMECOURSE TITLEDATE OF SUBMISSION 1 Running Header; MANAGING CUSTOMER TOUCH POINTS This is the most integral part of any…
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