complete a performance evaluation of your organization. This evaluation will provide the basis for Part 2 of the project.

complete a performance evaluation of your organization.This evaluation will provide the basis for Part 2 of the project.1. Begin with an introduction to your organization. Identify whether it is a manufacturing or a service organization. Detail briefly the products or services offered by your organization and the market niche and/or general clientele that these products are marketed to.2. Continue with a balanced scorecard evaluation, critiquing all four of the organizational dimensions (financial, customer, internal business, and learning and growth). Identify 3-5 critical success factors foreach dimension, and evaluate your organization’s performance in relation to these factors.3. Identify significant costs in your organization. Which of these costs are associated with quality?Remember, quality costs are not limited to manufacturing organizations. There are also costs associated with the quality of service. Are there costs associated with environmental concerns? Evaluate these qualityand environmental costs and identify whether they are prevention costs, appraisal (detection) costs, internal failure costs, or external failure costs.4. Evaluate your organization using the nonfinancial measures detailed in the text. Discuss the productivity of your organization. Choose an appropriate measure (or measures), and evaluate the level of productivityand its relation to profitability. Identify an appropriate measure for efficiency and timeliness and discuss where your organization could improve in these areas. Finally, discuss the effectiveness of yourorganization’s marketing. Is the organization seeing results? Are they directing their marketing to the correct consumer groups?5. Finally, end with a summary review of the performance evaluation. What are the key strengths and weaknesses of the organization? What changes would you recommend be made to the current organizational strategy?Part 1 of the project should be 7-8 double-spaced pages, and will be evaluated both for content and for professionalism. So be sure to proofread and then proofread again!

Organization – Balance Score Card PerformanceEvaluation of yourorganization[Type the document subtitle] Name7th September’ 2010 Performance Evaluation of your organization 7th September’…

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