The writer is very fast, professional and responded to the review request fast also. Thank you.
Managing Legal Issues – Consumer Protection
XYZ Travel runs a travel agency in NSW. Business is slow so they decide to launch a new advertising campaign for a 10 day tour of Italy. To encourage business, they decide to advertise the tour at a price of $1,500 even though they know that the full price is $2,000 inclusive of taxes. The advertisement has an asterix near the price with a note that taxes are in addition but the full price of $2,000 is not displayed in the advertisement. They also advertise that the tour involves travel by a luxury coach and cruise ship even though they know that 80% of the trip is by a small old minivan including parts of the cruise as the ship will not be able to dock at certain port.
John and Mary are really keen to visit Italy and have worked for many years to save for a trip. The XYZ Travel advertisement catches their eye due to the cheap price and they decide to book. John is given the booking terms and conditions and reads that if the booking is cancelled for any reason, they will not be entitled to a refund. John is being pressured to sign the terms and conditions, which he does. John and Mary book and pay for the trip and are very disappointed when they realise that the tour does not include travel by a luxury coach or cruise ship.
Question: You must use the IRAC approach to answer this question.
Show more
Delivering a high-quality product at a reasonable price is not enough anymore.
That’s why we have developed 5 beneficial guarantees that will make your experience with our service enjoyable, easy, and safe.
You have to be 100% sure of the quality of your product to give a money-back guarantee. This describes us perfectly. Make sure that this guarantee is totally transparent.
Read moreEach paper is composed from scratch, according to your instructions. It is then checked by our plagiarism-detection software. There is no gap where plagiarism could squeeze in.
Read moreThanks to our free revisions, there is no way for you to be unsatisfied. We will work on your paper until you are completely happy with the result.
Read moreYour email is safe, as we store it according to international data protection rules. Your bank details are secure, as we use only reliable payment systems.
Read moreBy sending us your money, you buy the service we provide. Check out our terms and conditions if you prefer business talks to be laid out in official language.
Read more