First-come, first-served (FCFS) is commonly used in service settings such as seating facility for customers arriving at a restaurant.

1. First-come, first-served (FCFS) is commonly used in service settings such as seating facility for customers arriving at a restaurant. Small manufacturing firms like an industrial job shop that produces tools such as drill bits and other metal cutting tools for other manufacturing companies use priority rules—earliest due date (EDD) or shortest processing time (SPT)—to produce their products in moderate-sized batches ranging from 100–200 pieces per batch. Discuss why FCFS can achieve acceptable results for a restaurant but may not provide an acceptable scheduling solution for a manufacturing firm.Justify your answers with appropriate reasoning.2. Think of a bottleneck situation that you encounter in everyday life—for example, a policy at work, a line at lunch, or a toll booth. How can you apply the principles of TOC to this situation so as to improve your everyday experience?Justify your answers with supporting examples.Cite all sources

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