Question 1     1 / 1 point Which of the following is defined as the ability of customers to drive down the price of goods and services?

Question 1     1 / 1 point

Which of the following is defined as the ability of customers to drive down the price of goods and services?A)     supplier powerB)     buyer power or the bargaining power of customersC)     rivalry among competitorsD)     threat of price reductionView Feedback

 Question 2     1 / 1 point

Are there any direct variables that have no effect on a business’ competitive position?A)     yesB)     NoView Feedback

 Question 3     1 / 1 point

Which of the following are components of an information system?  (select all that apply)A)     dataB)     hardwareC)     peopleD)     processE)     softwareView Feedback

 Question 4     1 / 1 point

According to the Five Forces Model developed by Harvard Business professor Michael Porter, all of the following are major factors that determine a company’s standing in an industry, except for which one?A)     Threat of entry of new competitorsB)     Political and/or economic factorsC)     Bargaining power of suppliersD)     Threat of substitute products/servicesView Feedback

 Question 5     1 / 1 point

True or false:  Early research could not drawany connections between IT and profitability, but later research has shown that the impact can be positive.TrueFalseView Feedback

 Question 6     1 / 1 point

Web 2.0 is exemplified by which of the following?  (select all that apply)A)     bloggingB)     online purchasingC)     social networkingD)     interactive commentsView Feedback

 Question 7     1 / 1 point

In a business like Walmart, which of the following groups of variables has the most impact on their competitive position?A)     customers, suppliers, government regulations, location

 B)     suppliers, customers, location, employeesC)     location, environmental concerns, suppliers, technologyD)     suppliers, location, technology, competitionView Feedback

 Question 8     1 / 1 point

Which use of the Internet could have a negative impact on a company’s competitive position?A)     allowing potential customers to learn about the company’s products and servicesB)     providing an easy method to facilitate product orders to flow to the suppliersC)     allowing potential customers to find possible substitute productsD)     allowing a company to monitor patent infringement by other companiesView Feedback

 Question 9     1 / 1 point

Of the following, which factor is least crucial to the ability of a company to maintain its competitive position?A)     emerging new technologies that create new products or create efficienciesB)     patent infringementsC)     employees’ benefitsD)     new international marketsView Feedback

 Question 10     1 / 1 point

Which of the following is defined as a series of activities undertaken by the company to produce a product or service?business processesvalue chainstrategic directioncompetitive advantageView Feedback

 Question 11     1 / 1 point

Which of the following statements are true of Decision Support Systems (DSS)?  (select all that apply)A)     A decision support system (DSS) is an information system built to help an organization make a specific decision or set of decisions.B)     DSSs are used only at the executive level and are used to make all strategic decisions.C)     DSSs are designed to take inputs regarding a known (or partially-known) decision-making process and provide the information necessary to make a decision.D)     DSSs can exist at different levels of decision-making with the organization, from the CEO to the first-level managers.View Feedback

 Question 12     1 / 1 point

Which of the following groups of variables are all direct variables?A)     customers, suppliers, government regulations, technologyB)     suppliers, time, politics, owners.C)     supplier, customers, employees, locationD)     employees, location, technology, organizational componentsView Feedback

 Question 13     1 / 1 point

Strategic issues related to business processes and the value chain are addressed at which organizational level?corporate levelbusiness unit levelfunctional levelstrategic levelView Feedback

 Question 14     1 / 1 point

Which of the following are the two primarymethods for obtaining competitive advantage described by Michael Porter? (select the two that apply)A)     advantage of bringing new products to marketB)     cost advantageC)     differentiation advantageD)     value chain creationView Feedback

 Question 15     1 / 1 point

Highly qualified vendors, consultants, and ITdepartments are the most important elements for the successful implementation of enterprisetechnologies.TrueFalseView Feedback

 Question 16     1 / 1 point

Which of the following are Porter’s three generic strategies?  (select all that apply)A)     cost leadershipB)     differentiationC)     focusD)     competitive advantageView Feedback

 Question 17     1 / 1 point

Which of the following is exemplified by customers finding a different way to get the product or service?A)     customer disloyaltyB)     threat of substitute product or servicesC)     rivalry among competitorsD)     barriers to entryView Feedback

 Question 18     1 / 1 point

True or False:  According to Michael Porter, the Internet has the effect of lowering overall profitability.TrueFalseView Feedback

 Question 19     1 / 1 point

A strategic information system is one that attempts to do one or more of the following: (select all that apply)A)     help an organization focus on a specific market segmentB)     deliver a product or a service at a lower costC)     enable innovationD)     deliver a product or service that is differentiatedView Feedback

 Question 20     1 / 1 point

True or False:  The data show that IT has reduced the differences among companies.True


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