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As a continuation of the Microsoft Dynamics topic in the previous module:

Select one of their four major ERP products (AX, GP, NAV, SL, or CRM), and write a detailed report about the MS Dynamics ERP you have selected and its associated models.

  • Explain the functions associated and how the different models integrate with each other to create this ERP.
  • Examine customer reviews, and find an organization that is currently using that particular product and why it has chosen this product.
  • It would be an added value if you could reflect on what features have been the most beneficial for the organization, and what technical and operational advantages this particular product is giving them over similar products.
  • You should also try to find out how they transitioned to the new system and what kind of steps were taken before and after the “go live” process, as it pertains to this module.

Your report should be no-less than three (3) page using current APA formatting. At the end of the report, create a separate section and write your own reflection of the MS Dynamics product you had selected. Your report should include proper references.

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