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Assignment 2: Required Assignment 2—BPR Case Study For this assignment, you will create and present a case study based on the information gathered for your literature review developed for RA 1. You may also include any other resources that you consider relevant. Your case study should demonstrate the impact of information technology (IT) on business process reengineering (BPR) processes and illustrate the relationship between the two in international operations. Write a 10–12-page report that addresses the items listed under the Directions section. Background: A business process includes activities and tasks that cross functional or organizational boundaries. BPR is a structured approach to analyzing and improving fundamental activities such as manufacturing, marketing, communications, and other major elements. It is expected from the redesign of the business processes to foster sustained improvements in quality, cost, service, lead time, flexibility, and innovation. BPR delivers radical and incremental business improvements through the identification and removal of waste and inefficiency. IT is the most important factor to enable newly redesigned processes; however, BPR does not refer to automating poor processes. Directions: Revisit the literature you synthesized in RA 1, taking into account the feedback received from your instructor. Identify at least five other relevant articles that will help you develop your BPR recommendations. Identify a company with international operations for which you will be developing your case study and the business process(es) in need of improvement. Your case study should provide the context for BPR by discussing all of the following aspects of the business: Facilities, location(s), and capacity (including corporate headquarters, satellite facilities, warehouses, etc.) Business strategy Types of products or services offered Target markets Supply chain characteristics Analyze the business process(es) that need improvement. Refer to the following: The place in the value chain and the importance to the organizational performance Current operations and performance Human resources Current technology as it is related to the addressed business processes Identify and evaluate the effectiveness and efficiency of at least two options for improving business performance through BPR and associated technology needs. Recommend a technology for improving business performance based on your case analysis. Consider the human resource implications of your solution. Justify your recommendation. Write a 10–12-page paper in Word format. Use at least five scholarly articles in addition to those used in RA 1 to complete your research. Your writing should be clear, concise, and organized; demonstrate ethical scholarship in accurate representation and attribution of resources; and display accurate spelling, grammar, and punctuation. Apply APA standards to citation of sources. Use the following file naming convention: LastnameFirstInitial_M7_A2.doc. For example, if your name is John Smith, your document will be named SmithJ_M7_A2.doc. By Wednesday, March 1, 2017, deliver your assignment to the M7: Assignment 2 Dropbox. Grading Criteria Assignment Components Proficient Maximum Points Include at least twelve scholarly sources relevant to the topic. References are scholarly sources that support the recommended BPR. 12 Identify a company with international operations and the business process(es) in need of improvement. Clearly identifies the business process(es) that need improvement at a company with international operations. 8 Discuss seven aspects of the business (facilities, locations, capacity, product mix, target markets, business strategy, and supply chain characteristics). All seven aspects particularly relevant to the BPR approach for the chosen company are identified and discussed in a comprehensive and organized manner. 42 Analyze the business process(es) that need improvement, including place in the value chain, contribution to the organizational performance, current operations and performance, human resources, and technologies used. The business process(es) to be improved are clearly described and placed in the organizational context, and the performance is thoroughly analyzed. 42 Identify and evaluate at least two options for improving business performance through BPR and associated technology needs. BPR and technology options identified are based upon and supported by independent scholarly research and are evaluated in terms of effectiveness and efficiency. 88 Recommend technology for improving business performance, based on the case analysis. Consider the human resource implications of your solution. Recommendations provided are appropriate to the situation of the selected company. HR implications are analyzed. 40 Justify your recommendation. Justification is specific and clear. Justification uses information gained through coursework to explain why the recommendation is made. 36 Academic Writing Write in a clear, concise, and organized manner; demonstrate ethical scholarship in accurate representation and attribution of sources (i.e. APA); and display accurate spelling, grammar, and punctuation. Written in a clear, concise, and organized manner; demonstrates ethical scholarship in accurate representation and attribution of sources; and displays accurate spelling, grammar, and punctuation. 32 Total: 300
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