Case Study – PITW

Case Study
This assignment provides you with an opportunity to explain the dynamics of teamwork, including motivation, conflict resolution, and leadership. First, read the scenario below.
After reading the scenario, write a
minimum three-page paper
by using the following questions as guidelines:
1. Motivation: What is the current state of motivation for employees, and what can you do to improve their motivation?
2. Leadership: What can leadership personnel do to positively impact teamwork that eventually leads to better customer service?
3. Resolving conflict: How can the employees approach resolving conflicts with one another to maintain a positive teamwork dynamic?
4. Resolving conflict: How can the employees approach resolving conflicts with customers?
5. Teamwork: What types of activities would help the team progress through the five stages of team development?
Also, be sure your paper fulfills the following requirements:
· The body of the paper consists of at least three pages.
ï‚· The format of your paper follows APA style.
ï‚·Properly cite at least three references (e.g., article, webpage) that you located from reputable sources.

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(550 words)

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550 words
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  • 12 pt Arial/Times New Roman
  • Double line spacing
  • Any citation style (APA, MLA, Chicago/Turabian, Harvard)

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