bowvalleycollege mgmt1201 business communication communication opportunities practices

Overview:
This
business
report
allows you to reflect on a business communication challenge
,
and
to analyze
communication
opportunit
ies
in businesses today.
Additionally, it
provides an opportunity to use the forma
l report norms used in
most
organizations
. You will be assessed on your ability to communicate your analysis clearly, concisely, and
completely using formal report conventions.
Deliverable
:
Prepare
a
seven to
nine

page
business report
that
and
includ
es
the following sections
and formatting
as outlined in
the
QRG 13

Formal
Business
Report Style Guide
:
A. Front Matter
(3 pages)
:
This s
ection
include
s
the title page
(1 page)
, table of contents
(1 page)
, and the executive
summary
(

page
)
.
B. Report Body
(3 to 4 pa
ges
total
)
:
This
section
include
s
the introduction, findings
(or analysis)
(
~
2 pages)
,
summary
(~

page
)
, and recommendations
(~

p
age)
.
C. Back Matter
(1 to 2 pages)
: This s
ection
include
s
the reference page (
1
page
) and appendix (if required).
Instructions
:
Virtual
C
ommunication
Best Practices
You work for
Quartz Power Group
(QPG)
,
an energy company in the United
Kingdom
.
Your boss, Marcus White,
Managing Director, has asked you to provide a report that gives best practices for running virtual meetings
as t
he
pandemic has your organization
working
virtually
.
Q
OG
has implemented the use of MS Teams to hold their
organizational meetings
and
Marcus is frustrated after the first few weeks as team members are using their cell
phones during these meetings, not listening or responding, and
some
members arent
even showing up for the
meetings even though they have accepted the meeting invite.
As the
Administrative Advisor
for Quartz Power Group, you understand that w
orking with
real

time communication
tools
can have
advan
tages and disadvantages.
Developing this report will
persuade
Marcus to incorp
orate
bes
t
practices
into their virtual meetings.
The
report body
will include:
1.
A
n
introduct
ion
that
describes
the issue
.
2.
The
analysis
section will include two main parts:
a.
You will start the report with best practices that QPG has already adapted. Watch this video of Marcus
chairing a meeting:
https://www
.youtube.com/watch?v=oPhKhTI0Lss
. Identify
five
best practices
tha
t
QPG uses
in this
meeting
and provide
another
three to
five best practices for meetings
using
outside
sources
.
Use a minimum of two outside resources such as the textbook, websites, blogs, or other
internet resource
s. The purpose of identifying these is to ensure that your report explains to Marcus
what the company does well (backed by research) and how they can transition th
ese best
practices
to
a virtual platform.
b.
Research and identify
ei
gh
t to ten
best practices for virtual meetings that QPG
could implement.
Demonstrate how these are
the same
or new to the face

to

face meetings that QPG uses so Marc

2
will understand how easy this will be to implement.
If they
ar
e the same,
you may
have to
explain how
these will be used differently in a vir
tual setting.
Use a minimum of two outside resources such as the
textbook, websites, blogs, or other inter
net resources. Additionally, persuade Marcus by
demonstrating the benefits of implementing these best practices (what problems have you resolved).
3.
A
summary
of your analysis
.
There is no new information presented here.
This is summary of the key points
of the findings or analysis and is not more than one

half page in length. If the summary of
information
includes lots of data, a table or chart format would be recommended to ensure easy readability. Note that
the summary section comes before the recommendations section.
4.
Recommendations
that offer
best practices for virtual meetings
for QPG to incor
porat
e.
This
is the last
section of the report, and the information should flow logically from the
analysis
and the
summary
(i.e., the
reader should not be surprised by your recommendations). The recommendations are action items to
resolve the problem or issue identifi
ed in the report purpose, and these are presented in a bulleted list (use
numbers only if there is a sequence to be followed or an order of importance for your recommendations).
There is no need to provide details or explanations for your recommendations,
unless they are challenging
for the reader(s) to acce

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