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Task:
Assessment Description.
In this individual assessment, students will be given an opportunity to demonstrate their understanding and ability to explain consumer behaviour determinants by analysing the role perception, attitude, motivation, group and individual differences, culture, and family in consumer behaviour. Students will also demonstrate their ability to research and report on contemporary consumer behaviour such as attitudes, group influences, culture, social class, consumer learning processes, organisational and personal buying decision making.
Assessment Instructions
Presume that you are working as a consumer behaviour consultant at the company that makes/produces your chosen product or service from the first assessment. During one of the recent meetings, the company has asked you to analyse a recent survey sample that was completed by
consumers who recently purchased their product or service. Your workshop facilitator will distribute the survey sample to you at the end of week 5 class.
Based on the survey sample, you are required to prepare:
a one-page summary of survey sample results (i.e., a shorter yet concise version of the survey sample results presented in writing).
a two-page analysis of the sample surveys key findings (i.e., what does gathered data from this sample survey mean? How does this survey inquire into consumers perception, attitudes, motivation, cultural and individual factors? Which consumer behaviour theories and concepts may have been used in each of the questions to inquire into consumers perception, attitudes, motivation, cultural and individual factors and why?).
a one-page statement in which you are to outline current consumer behaviour trends that should be considered by the company and justify why these trends are of particular concern from a marketing perspective.
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