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Topic: An Investigation of the Business Model of a case study hotel in a Sydney suburb
Points and discussion to be covered
General Literature References
References on:
Business Models,
Hotel Industry
Customer Retention
Requirements of Hotel Industry
Existence of RSA and RCG
Staff Retention
Bistro Management
Customer Service
Promotions
Outputs in terms of sales and customer retention (positive response)
Business Model of the Hotel Includes
Poker Machine
Tab
Keno
Bar
Bistro
Big screen tv (it is a sports bar)
*If possible figures can be made up with slight increase
*Supervisor only advised interview of customers (and owner if possible)
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