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case Study: Lark Resorts (Timeshare Company)
For this assignment you will examine a case study and craft an executive summary describing how deploying Microsoft 365 applications and productivity solutions will address a company’s IT and organizational needs.
To complete this assignment:1. Review the company information and scenario below
Review and analyze the company details below. Think critically about the situation and organize your thoughts by:
One good exercise is to imagine what your life would be like if you worked at this company. What aspects would frustrate you? Hinder your productivity? Above all, how would you fix this situation? For example, the administrative staff needs to be able to collaborate on documents across multiple locations. There are a couple of ways to solve this with Microsoft products, which one would you recommend and why? Will those applications address other problems?
2. Create your executive summary
An executive summary gives readers a strong, clear argument in favor of a proposed business solution. They offer concrete suggestions while explaining how to begin implementing the recommendations or findings. It allows professionals to become acquainted with the main points and key action steps of a larger proposal for change in an organization.
After you have analyzed the situation and organized your thoughts, craft your executive summary.
Your summary should:
Photo by Murray Foubister via Flickr
BUSINESS PROFILE – LARK RESORTS
Lark Resorts, a timeshare company based out of Colorado, has two separate properties in the state that feature year-round access to a variety of outdoor activities and pursuits.
Between two properties at Vail and Telluride, the company manages over 200 luxury condominiums with a mix of furnished and unfurnished, and four different floor plans available. The facilities each have multiple restaurants and cafes, pools, retail storefronts, exercise facilities, business centers, and communal spaces for activities and meetings.
Business/IT Challenges
Lark Resorts is poised to expand into both Alaska and California with new facilities that mirror their properties in Colorado. Facing the increased challenge of multiple locations and the accompanying increase in personnel, leadership has decided they would like to streamline their current IT infrastructure to facilitate communication and productivity across the company.
Currently, employees use a wide range of Microsoft Office versions (2003 – 2010) and a small minority use Google Apps. A few employees are also using personal computers that have varying licenses, security, and features. The company stores documents on a central file server with no versioning capability, with some employees storing information locally on their own systems or in personal cloud storage like Dropbox. When employees need to collaborate on a document or project, they usually email it back and forth.
In addition to the above inefficiencies, stakeholders across the company have specific goals that will require a robust IT infrastructure to achieve. Some of these are:
StakeholderGoals
Board of Directors
Sales force
Administrative Support
Property Managers
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