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Queation:
Part A: Research a diversity policy: Hotel/Restaurant
Your group is required to undertake research online for a diversity policy of a global hotel or restaurant brand that operates within Australia. You are to provide the details of the Hotel or Restaurant and a web link / URL to the policy.
Part B: Critical review of diversity policy
Your group is to write a critical review of the Hotel or Restaurant Diversity Policy that has been approved by the lecturer from Part A. Demonstrate your understanding of what the policy is about and must cover the following four (4) areas:
Policy key points
strengths
weaknesses
recommendations for improvements
Part C: Implementing a Diversity policy: Processes, strategies and work practices
Using the Diversity Policy from Part A and the following scenario, respond to the questions in relation to implementing a diversity policy.
Scenario
Your group has been given the task of implementing a diversity policyby the Human Resources department of the global Hotel or Restaurant brand in which you are working. The Human Resources department requires the group to provide responses to the following questions:
What steps will you put in place to make sure that the diversity policy is understood throughout the hotel or restaurant?
Describe the processes, strategiesand work practices you will develop as part of the implementation of the diversity policy?
To ensure the currency and efficacy of the diversity policy, describe how will you ensure the processes, strategies and work practices that you implement are:
Understood by the work team?
Respected by the work team?
Describe the processes you will put in place to receive feedback and suggestions in relation to the diversity policy for improvement to work practices and processes, from management and staff within the hotel or restaurant.
Part D: Fostering respect for diversity
For this task you are required to think about the workplace and the people you interacted with in that workplace during your Industry Placement or at a time when you worked with others and respond to the following questions:
Briefly describe one (1) personal or one (1) professional view that may have been different to others in the workplace. Provide two (2) potential issues this different view could cause in the workplace?
Describe three (3) initiatives that could be taken to reduce or remove conflict in the workplace as a result of any differences in a view that you may hold.
Briefly describe two (2) benefits of understanding your own personal views and how they are different to others in the workplace? (100 words)
Part E: Selecting, recruiting and training staff
Using the following scenario, your group is required to respond to the questions in relation to diversity when recruiting selecting, and training staff.
Scenario
The Human Resources department of the global Hotel or Restaurant brand you are working for needs to broaden the scope of their recruitment, selection and training strategy to include a more diverse range of people. Your work group has been asked to analyse and provide feedback on specific groups of people to identify potential challenges, training strategies and benefits of a more diverse workforce.
Groups identified by the Human Resources department to increase diversity –
Young people
People with a disability
Woman in the workplace, including leadership
Indigenous Australians
LGBTI people
Mature age workers
International workers
Your group is required to choose three (3) of these groups of people identified by Human Resources department and respond to the following questions.
Identify two (2) potential workplace challenges the Human Resources department may experience in incorporating the diversity of each group into the workplace.
Provide two (2) specific training strategies for each group of people (3) that your work group would recommend to put into place to address these challenges and explain the benefits of how each of these strategies will develop a culture of collaboration and respect for these groups by all staff.
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