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Your Consulting Team (four members) are requested to conduct a comprehensive process modelling project for the end-to-end Commercial Lending Process in BGM. You have been provided with the context above. If you believe any information is missing, feel free to make appropriate assumptions and/or to include reference to established standards/frameworks. Kevin Johnson is the sponsor of your project and would like to ask you to complete the following two tasks. Task 1 is concerned with establishing a governance framework in order to facilitate the management and maintenance of your process models in the future. Specifically, this framework has two components: i) a process architecture which provides an overall view of the business processes in BGM and can be used to position the role of CLP in BGMs banking services, and ii) a set of modelling conventions adopted in the process models to be produced, accompanied by adequate justifications for their use. Task 2 is about creating a value chain of CLP and a comprehensive process model of CLP using BPMN 2.0. The value chain of CLP, on the one hand, provides a consistent and more detailed view of the CLP and its environment as compared to its presence in the process architecture established in Task 1, and on the other hand, sets an abstract outline for a detailed process model. As to the comprehensive process model of CLP, specifically, Kevin expects to see a detailed collaboration diagram, laid over different levels of abstraction, which captures how each activity/step in the CLP is conducted in the current situation. This collaboration diagram will be used later on (in Assignment 2) for process performance analysis as well as to discuss concrete improvement & implementation actions with business analysts and solution architects
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