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1. The Functional approach to organizational communication seeks to understand organizations by (Points : 1) studying power, decision making, and organizing.studying communication functions and structure.studying organizational culture.all of these.2. “Sensitivity,” in an organizational communication sense, may be defined as (Points : 1) the ability to accurately sense organizational meanings and feelings.analysis of organizational processes in a sensitive way.taking responsibility for more sensitive communication in the organization.none of these.3. Message encoding is (Points : 1) choosing content and symbols to convey meaning.the process of formulating messages.both A and B.neither A nor B.4. Organizing messages can best be described by (Points : 1) individual role definitions.rules, regulations, and organizational policies.rules and regulations.organizational policies.decision making.5. Deconstruction refers to (Points : 1) examination of myths used to explain how things areuncovering of interests involved in socially constructed meaningsexamination of taken-for-granted assumptionsall of the above6. Change messages can best be described by (Points : 1) individual/organizational goals.organizational policies.new idea processing and environmental inputs.decision making and problem solving.C and D.7. An organization’s communication climate (Points : 1) refers to the level of rainfall and average temperature in that locale.indicates the evaluation of the culture of the organization by its members.indicates symmetry among equals.both B and C.8. Littlejohn and Jabusch believe that competency arises out of (Points : 1) process understanding.ethical responsibility.interpersonal sensitivity.communication skills.all of these.9. Asking what communication is, is the focus of the ________ approach. (Points : 1) organizational communicationalsituationalmeaning-centeredfunctional10. The information in the external environment which the organization potentially uses for decision making is known as (Points : 1) open communication.throughput communication.input communication.closed communication.output communication.
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