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1- Please make a careful study of the information provided in the exercise entitled,
“Diagnosing Managerial Characteristics” at pages 90 – 92 of your textbook and answer
question 1 fully and in a way that reflects a sound understanding of the discourses
presented in Chapter 1. (16 marks)
2- (10 marks)
Please review the lecture on emotional intelligence given by Daniel Goleman in 2007 to
the staff of Google, Inc. Identify, clearly and fully, all the areas in which Goleman’s views, as
stated, coincide with those presented by the authors of your textbook in Chapter 1. The link
to the video is:
HYPERLINK “http://www.youtube.com/watch?v=-hoo_dIOP8k&list=PL114DFDA3DA474B0C”http://www.youtube.com/watch?v=-hoo_dIOP8k&list=PL114DFDA3DA474B0C
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