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Your company has been trying to survive during this downturn in the economy. You are the manager of a call center that provides customer service to customers who have purchased an alarm system from your company. The customer service representatives answer basic questions from customers related to the use of the alarm system and some billing issues. Your department has nothing to do with sales, installation, or monitoring of the alarm system. You currently have 10 customer service representatives on staff. Your budget lines for these 10 sales representatives look as follows for the coming year: 600,000300,000200,000100,00050,000150,000$1,400,000Feel free to rely on your current or past job experience for the context of your decision.Formulate a written statement as to the problem you are trying to solve.
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