1. (TCO 8) Which of the following is a potential area of concern for managers when they use internal sources to fill a vacant position?

1. (TCO 8) Which of the following is a potential area of concern for managers when they use internal sources to fill a vacant position? (Points: 2)A drop in morale An increase in turnover The ripple effect Complaints from the union The loss of highly qualified employees 2. (TCO 8) Recruiters need to keep in mind the employment decision goes both ways, and the perspective employee is selecting a job. One of the best tools for getting a good match between the job and the person filling the job is to (Points: 2)provide a realistic job description. conduct a realistic job preview. conduct an extensive pre-employment testing program. do extensive work on validating selection devices. hire professional personnel interviewers. 3. (TCO 8) Mentors within an organization can help map out what areas the individual is most interested in and help the person see what opportunities are available within the organization. This is part of ____. (Points: 2)assessment centers performance appraisal synchronization job analyses career planning replacement charts 4. (TCO 8) Wal-Mart rewards high performers with the chance to model or choose a family member to model, for their sales flyers. Wal-Mart is attempting to meet associate’s ____ needs. (Points: 2)esteem physiological belongingness security self-actualization 5. (TCO 8) Starbucks pays above-market price to farmers who grow coffee in an ecologically healthier way. Employees at Starbucks feel good working for a company that is an environmental leader. Starbucks is attempting to meet ____ needs. (Points: 2)esteem physiological belongingness security self-actualization 6. (TCO 8) Generally speaking, politicians have a desire to influence the world around them by writing laws and changing things. This show a need for ____. (Points: 2)achievement affiliation power security esteem 7. (TCO 8) Your boss is notorious for firing people for trivial matters. Your boss uses ____ to influence the behavior of others. (Points: 2)punishment extinction avoidance retribution denial 8. (TCO 9) Isabelle likes abstract concepts. This trait illustrates the ____ dimension of the Myers-Briggs Type Indicator. (Points: 2)judging intuitive thinking feeling sensing 9. (TCO 9) Tom Evslin knew that using the Internet to make telephone calls was a good idea, but the static you get when you try to talk with a computer and a microphone to someone else with a computer and a microphone is unacceptable. He started a new company to make it possible to use the Internet to make clear telephone calls. He is very excited about his new company’s possibility and claims, “I have just barely opened the door for this new technology. We’re going to be more successful than AT&T.” Which of the following terms best describes Evslin? (Points: 2)An internal locus of control Positive affectivity Machiavellian Authoritarian Negative affectivity 10. (TCO 9) Dale wants to work for a company that offers stock options. He used to work for a German company that did not offer its employees stock options. Now Dale has an offer from BASF, a German-owned corporation, but he is not very interested. Dale is using (Points: 2)sexism. racism. stereotyping. attribution. selective perception. 11. (TCO 8) Some people get addicted to gambling after the first “rush” they feel from a win. Use expectancy theory to explain the errors in their thinking. (Points: 5)12. (TCO 9) Describe three types of workplace behaviors. How do they affect the organization? (Points : 5)

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