UMUC IFSM300 QUIZ 5 LATEST DECEMBER 31ST 2015 2015

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application

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owns the ****** code
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to building ********** ******* ** **

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a number ** workgroup ************ ****

solve

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into

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***** ****** View ********* Question * * * 1 point
Which of *** following ************ ******** ********* that *** *********** be implemented in * CRM *******

*******

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****

apply)

**

the processes

***

****** B) *** processes are **************

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**** other
** *** ***** **** ****** identified
D) ***** are ****** ***** *** *** ********** **** ********* ******** *

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following ** ***** is *** one **** straddles

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******** ******* the business ***** ****

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********** ***** *** the IT ************ that will

*******

************** ******

**

******* those needs?
systems ********* systems

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systems analyst
******** engineer
View ********* Question * ** * 1 ****** ** the ********* ***** * *************** *** **** ********* *** * chief information ******* (CIO)? ******* *** A) ****** technical ************** **

knowledge

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*********

** ****

management

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** ********

*************

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9 ** * * point
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effective

CRM components
C) ****

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**** **** different ***** ***

a

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should

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D)

**** ****** ** ***** ********** **** ERPs
**** ********* ******** ** * /

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******

** the chief financial officer ****** ** *** ********** team
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*

/ * point
***** ** *** ********* is

the

group of

users

that *** the first *********** **

*****

* *** ************ ***** ********* *********** ***** majority
***** ********* **** ********* ******** ** 1

*

* ****** True ** ****** CRM

***

*** ******* **** ** be **********

*******

in ************* every step

in

***** ******** process may

******

* *********

*****

****** **** ********* Question ** 1

*

* point
True or ****** ******* ** **************** with *** managers responsible *** conducting *** business leads ** ***

****

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**

IT

True

****** ****

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******** 14

1

* *

point

**** or false: *** ******* *******

of

****** ***** Management Systems ** **** ********** True
****** View ********* Question ** * / * point
Which of the ********* *** benefits **

knowledge

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**

********

**

********* ****

******

*** ******* *** ************* ** **********

intellectual

******* ******* ** *** ******** *** ********* ******** D) **** a *** b
**** Feedback
Question ** * / * ****** Which

**

the

following

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cultural

****** inhibits

***

********* *** of ********* ************ A)

individual

******* *** ************ ** atmosphere of teamwork
** ****** ********** promoting *** ********** **

**************

**

*****

*******

****

Feedback
********

**

* * * ****** ***** **

***

********* *** ****** ***** ** ** ERP implementation? *******

all

**** apply)
** ********* B) integration *** testing
** implementation

*****

*** ***** stop
** ****

conversion

**** ********* ******** ** 1 *

*

point
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to ****

that

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*********

**** * ****** ****** A) ************ B) ********** C) ******* ** * memorandum
****

*********

******** ** 1 * *

point

***** ** *** *********

**

the way ********** ******* ******* *** maximum *******

**

** ************** A)

**

********* ********

*********

reporting
** ** ********* a ******

****

***** ******* ** ** ********* ********* information across ********* ** ******* ******** ******* D) by

providing

* ***

portal

** customers
**** *********

********

20 * / * ****** Which

**

the ********* ******

be

**** **

******

*** enterprise system ********* ******* all

****

******* ** ********* ********* ** ********** C) ******** vendor
** ********** **** ********


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