He will probably find observation and reviewing whatever documentation is available to also be of some use. A customer questionnaire may also produce…
He will probably find observation and reviewing whatever documentation is available to also be of some use. A customer questionnaire may also produce useful information. Questions that will aid in understanding the concerns about product quality include: What is it, specifically, that customers are complaining about? Has anything happened to change product quality during the past few years? Is poor product quality the result of: […]
