SIGNFICANCE EMOTIONAL INTRLLIGENCE IN WORKPLACE PRODUCTIVITY 1

Significance of Emotional Intelligence in Workplace Productivity

Significance of Emotional Intelligence in Workplace Productivity

Research Question

The research topic being explored delves into the importance of intelligence in

increasing productivity in the workplace. Specifically, it aims to uncover how emotional

SIGNFICANCE EMOTIONAL INTRLLIGENCE IN WORKPLACE PRODUCTIVITY 2

intelligence influences employee’s productivity within a work environment. The main research

question guiding this study is “How does emotional intelligence impact employee productivity in

the workplace?” To address this question a mixed methods approach incorporating both

quantitative and qualitative data collection and analysis techniques has been chosen as the

research methodology.

Within this study two opposing hypotheses have been developed to examine the

relationship between intelligence and workplace productivity. The null hypothesis (H0) suggests

that there is no correlation between intelligence and workplace productivity implying that

emotional intelligence does not influence employee productivity. On the hand the alternative

hypothesis (H1) proposes that there is an association between emotional intelligence and

workplace productivity (Ivanov et al., 2020). According to this hypothesis higher levels of

intelligence among employees are linked to increased productivity in the workplace. This study

seeks to explore and understand the relationship between intelligence and workplace

productivity. By utilizing a mixed methods approach and investigating these hypotheses this

study aims to contribute insights into how intelligence can enhance employee productivity across

different organizational settings.

Research Approach

This study aims to gain an understanding of the link between emotional intelligence and

workplace productivity by using a mixed methods approach. This approach combines qualitative

methods to capture all the nuances that a single method may miss (Navas et al., 2022). By

gathering measurements and conducting analysis through quantitative data collection we can

establish patterns and correlations that shed light on the nature and strength of the relationship

between emotional intelligence and workplace productivity (Weyant, 2022). At the time

SIGNFICANCE EMOTIONAL INTRLLIGENCE IN WORKPLACE PRODUCTIVITY 3

qualitative data collection, which involves interviews and ended questionnaires allows us to

delve deeper into employees experiences, perceptions and qualitative aspects of emotional

intelligence, in the workplace. This approach helps us examine the underlying mechanisms and

contextual factors that influence this relationship (Ivanov et al., 2020).

These insights offer an understanding of the findings allowing us to grasp how emotional

intelligence operates in real workplace settings. The research methodology employed here is

based on pragmatism, an approach that emphasizes practicality and the use of methods to

effectively address real world issues. Pragmatism aligns well with the mixed methods approach

as it encourages researchers to be practical selecting methods that best suit their research

questions and goals (Supramaniam & Singaravelloo 2021). This approach recognizes that social

science research questions often have dimensions and can benefit from both qualitative

perspectives. In this study we take a stance to not provide theoretical insights but also offer

practical solutions and recommendations, for improving workplace productivity through a better

understanding of emotional intelligence.

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Annotated Bibliography

1. Bhaskaran, S. (2019). The Role of Emotional Intelligence in Productivity Among the Software

Professionals: A Study with Respect to the Employees Working at Thiruvananthapuram

Techno Park Campus Kerala. GRIN Verlag.

In this study Bhaskaran investigates the correlation, between intelligence (EI) and the

productivity of software professionals at Thiruvananthapuram Techno Park Campus in

Kerala, India. The research focuses on collecting data from employees working in this

work environment. By using questionnaires, interviews and workplace observations

Bhaskaran examines how levels of intelligence impact the productivity of software

professionals.

This study is a resource for our research proposal as it provides insights into the unique

context of software professionals’ workplaces in Kerala. We can incorporate the data and

findings from this study into the Literature Review section of our proposal to provide

context and evidence regarding the influence of EI on productivity. Furthermore, we can

draw inspiration from Bhaskaran’s research methodologies such as surveys and

interviews while discussing our methodologies for data collection and analysis in our

proposal. By adopting methods like Bhaskaran’s study, we aim to gain an understanding

of how emotional intelligence affects productivity, in real world work settings.

2. ÇALIK, E. Ö. (2022). Research Design: Qualitative, Quantitative and Mixed Methods

Approaches , Creswell, JW Thousand Oaks, CA: Sage,(2014). 650 pp.

SIGNFICANCE EMOTIONAL INTRLLIGENCE IN WORKPLACE PRODUCTIVITY 5

The book titled “Research Design; Qualitative, Quantitative and Mixed Methods

Approaches,” by John W. Creswell is an insightful resource that offers an overview of

research design considerations across different methodologies. It covers qualitative,

quantitative, and mixed methods approaches making it highly valuable for researchers

who want to understand the complexities of mixed methods research. Creswell, an expert

in research methodology provides a structured framework for designing studies that

includes discussions on formulating research questions, selecting data collection methods

and analyzing data.

This source is crucial for guiding the sections of research design and methodology within

the context of a research proposal. Firstly, it can be utilized as a resource to develop the

rationale for choosing a mixed methods approach to explore the relationship between

intelligence and workplace productivity. It offers guidance on how to integrate

quantitative data collection and analysis techniques in line with the proposed research

strategy. Secondly this book assists in explaining aspects of research design

considerations while ensuring that the chosen methodologies align with the research

objectives and questions at hand. Furthermore, it serves as a reference in the Methods

section, by aiding in decision making regarding the design of data collection instruments

and analysis techniques.

3. Dincă, V. M. (2022). Emotional intelligence–a Romanian qualitative study. In Proceedings of

the International Conference on Business Excellence (Vol. 16, No. 1, pp. 15-21).

The study conducted by Dincă focuses on intelligence among individuals, in Romania.

Although it does not specifically examine workplace productivity, the research explores

the aspects of intelligence within a specific cultural and societal context. It provides

SIGNFICANCE EMOTIONAL INTRLLIGENCE IN WORKPLACE PRODUCTIVITY 6

insights into how people in Romania perceive and define intelligence shedding light on

their interpretations, beliefs, and attitudes towards this concept. By taking an approach

the study offers a nuanced understanding of the contextual dimensions of emotional

intelligence.

Within the context of our research proposal Dincăs qualitative study can serve as a

resource for informing the component of our mixed methods approach. While not directly

focused on workplaces it contributes to our understanding of intelligence as a concept

and how individuals subjectively perceive it. We can integrate this perspective into our

data collection and analysis process to frame research questions and provide cultural

context to our study. Although it may not be used as a source for the Literature Review

section it indirectly enhances the depth and richness of our components, enabling us to

capture the multifaceted nature of emotional intelligence, in work settings.

4. Ivanov, S., Seyitoğlu, F., & Markova, M. (2020). Hotel managers’ perceptions towards the use

of robots: a mixed-methods approach. Information Technology & Tourism, 22, 505-535.

In their research article, Ivanov, Seyitoğlu and Markova utilize a mixed methods

approach to examine how hotel managers perceive the integration of robots in the

hospitality industry. While their study focuses on a research topic it serves as an example

of how a combination of quantitative and qualitative methods can be effectively

employed in research. The authors seamlessly blend analysis from surveys with

interviews to gain a holistic understanding of hotel managers’ attitudes towards the use of

robots in their field. By incorporating both types of data they uncover not sentiments but

also delve into the nuanced experiences and beliefs that shape these perceptions.

SIGNFICANCE EMOTIONAL INTRLLIGENCE IN WORKPLACE PRODUCTIVITY 7

Within the context of our proposed research Ivanov et al.s study provides a reference for

demonstrating how a mixed methods approach can be practically applied. Although our

specific research questions may differ, this article showcases how combining qualitative

data can lead to a comprehensive understanding of a phenomenon. This aligns with our

research design, which seeks to explore the relationship between intelligence and

workplace productivity by blending both types of data. We can refer to this article in the

Methods section of our proposal as an illustration of techniques for collecting and

analyzing data, in tandem. Moreover, it emphasizes the significance of using a

combination of qualitative methods to capture both patterns and contextual

understandings, which aligns with the suggested research methodology.

5. Navas, S., Vijayakumar, M., & Sulthan, N. (2022). A Review on Employees Emotional

Intelligence at The Workplace. Journal of Positive School Psychology, 6(8), 5665-5672.

This article presents a summary of the existing research on intelligence in the workplace.

Navas, Vijayakumar and Sulthan have carefully. Analyzed a range of studies in this area

offering readers a comprehensive overview of what is currently known. The review

explores aspects of intelligence including its definition, measurement, and its impact on

the workplace. It acknowledges the nature of intelligence and highlights its significance

in shaping employee behavior, interpersonal relationships, and overall organizational

performance. Additionally, the review identifies themes and trends across studies

shedding light on the various contexts and industries where research on emotional

intelligence has been conducted.

SIGNFICANCE EMOTIONAL INTRLLIGENCE IN WORKPLACE PRODUCTIVITY 8

This literature review article serves a purpose within the Literature Review section of a

research proposal. It consolidates studies to establish a foundation for the proposed

research by highlighting existing knowledge gaps in the field of emotional intelligence

and workplace productivity. Furthermore, it helps refine and frame research questions, by

identifying areas that require investigation. In general, the extensive literature review

conducted by Navas, and colleagues enhances the proposal by offering an understanding

of the existing research, on intelligence, in work settings. This in turn helps strengthen

the framework and arguments put forth in the proposal.

6. Supramaniam, S., & Singaravelloo, K. (2021). Impact of emotional intelligence on

organizational performance: An analysis in the Malaysian Public

Administration. Administrative Sciences, 11(3), 76.

Supramaniam and Singaravelloo conducted a study to explore the link, between

intelligence (EI) and organizational performance within the context of the Malaysian

Public Administration. Their research used an approach involving surveys of public

administration employees to gather data on their levels of intelligence and perceptions of

organizational performance. The study findings reveal a statistically significant

correlation between EI and various aspects of performance including employee

satisfaction, collaboration, and overall effectiveness. These results underscore the

importance of intelligence in enhancing the performance of public administration

organizations and provide quantitative insights on this topic.

SIGNFICANCE EMOTIONAL INTRLLIGENCE IN WORKPLACE PRODUCTIVITY 9

The study conducted by Supramaniam and Singaravelloo can be incorporated into the

Literature Review section of a research proposal. It offers evidence supporting the

premise that emotional intelligence plays a role in influencing workplace productivity.

Furthermore, their methodology and statistical analysis can serve as a reference for the

component of any proposed research. The findings presented in this article can be

leveraged to substantiate the significance of EI in work environments as contribute to

formulating research hypotheses and inquiries for subsequent quantitative phases, within

a proposed study.

7. Weyant, E. (2022). Research Design: Qualitative, Quantitative, and Mixed Methods

Approaches: by John W. Creswell and J. David Creswell, Los Angeles, CA: SAGE,

2018, $38.34, 304pp., ISBN: 978-1506386706.

The book mentioned by Weyant, written by John W. Creswell and J. David Creswell

offers insights into the intricacies of research design across methodologies. It extensively

covers the considerations and guiding principles for quantitative and hybrid research

approaches. The book provides guidance on formulating research questions selecting data

collection methods and conducting data analysis for each approach. Additionally, it

explores how to combine quantitative methods in mixed methods research. This

comprehensive resource is ideal for researchers who want to plan and design their studies

while aligning their research methodology with their concerns.

This book can serve as a reference for the Methods section of a research proposal. It

presents a view of research design that assists in choosing the suitable approach for a

proposed study – specifically a mixed methods approach. Moreover, it helps in

developing research methodology by offering insights into survey design, interviews, and

SIGNFICANCE EMOTIONAL INTRLLIGENCE IN WORKPLACE PRODUCTIVITY 10

data analysis techniques. Furthermore, it supports the justification of employing mixed

methods strategies through references, to established research principles and best

practices.

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References

Bhaskaran, S. (2019). The Role of Emotional Intelligence in Productivity Among the Software

Professionals: A Study with Respect to the Employees Working at Thiruvananthapuram

Techno Park Campus Kerala. GRIN Verlag.

ÇALIK, E. Ö. (2022). Research Design: Qualitative, Quantitative and Mixed Methods

Approaches , Creswell, JW Thousand Oaks, CA: Sage,(2014). 650 pp.

Dincă, V. M. (2022). Emotional intelligence–a Romanian qualitative study. In Proceedings of

the International Conference on Business Excellence (Vol. 16, No. 1, pp. 15-21).

Ivanov, S., Seyitoğlu, F., & Markova, M. (2020). Hotel managers’ perceptions towards the use of

robots: a mixed-methods approach. Information Technology & Tourism, 22, 505-535.

Navas, S., Vijayakumar, M., & Sulthan, N. (2022). A Review of Emotional Intelligence at The

Workplace. Journal of Positive School Psychology, 6(8), 5665-5672.

Supramaniam, S., & Singaravelloo, K. (2021). Impact of emotional intelligence on

organizational performance: An analysis in the Malaysian Public

Administration. Administrative Sciences, 11(3), 76.

Weyant, E. (2022). Research Design: Qualitative, Quantitative, and Mixed Methods Approaches:

by John W. Creswell and J. David Creswell, Los Angeles, CA: SAGE, 2018, $38.34,

304pp., ISBN: 978-1506386706.