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Textbook:
Management, Eleventh Edition
Ricky W. Griffin
Chapter 3 (p.82 Q. 1,2,3,4 & 5)
1. Consider the three environments of a firm. Which of the environments has the most direct and immediate impact on the firm? Which of the environments has a more diffuse and delayed impact? Explain.
2. Describe the organizations’ general environment. For each dimension, give at least one specific example, other than the examples mentioned in your text.
3. What are the major forces that affect organization-environment relationships? Describe those factors.
4. Describe the four approaches to organizational effectiveness. Give a specific example of something that a company should measure in order to evaluate its effectiveness under each approach.
5. Elements from the general environment affect al organizations, but they may not affect all organizations in the same way. Choose an industry and discuss the impact of at least two different elements from the general environment on firms in that industry. Are all firms affected equally? Explain.
Chapter 4 (p.112 Q. 1,2,3,4 & 5)
1.Discuss managerial ethics. three areas of special ethical concern for managers, and how organizations manage ethical behavior:
2. Identify and summarize key emerging ethical issues in organizations today.
3. Discuss the concept of social responsibility, specify to whom or what an organization might be considered responsible, and describe four types of organizational approaches to social responsibility.
4. Explain the relationship between the government and organizations regarding social responsibility.
5.Describe some of the activities organizations may engage in to manage social responsibility.
Chapter 5 (p.144 Q.1,2,3,4 & 8)
1. Describe the four basic levels of international business activity. Do you think any organization will achieve the fourth level? Why or why not.
2.For each of the four globalization strategies , describe the risks associated with that strategy and the potential returns from that strategy.
3. Describe the various types of political controls on international trade. Be sure to highlight the differences between the types.
4.Explain the relationship between organizational size and globalization. Are large firms the only ones that are global?
8.Use the internet to locate information about a company that is using a global strategic alliance or global joint venture. (Hint: Almost any large multinational firm will be involved in these ventures, and you can find information at corporate home pages.) What do you think are the major goals for the venture? DO you expect that the firm will accomplish its goals? If so, why? If not, what stands in its way?
Chapter 7 (p.198 Q 1,2,3,4,6)
1. Describe the nature of organizational goals. Be certain to include both the purposes and the kinds of goals.
2. Describe the scope, responsible personnel, and time frames for each kind of organizational plan. How are plans of different kinds related?
3. Explain the various types of operational plans. Give a real or hypothetical business example for each type. Do not use examples from the text.
4. List the steps in the formal goal setting process. What are some of the advantages for companies that use this approach? What are some of the problems that may arise from use of this approach?
6. What types of plans and decisions most likely require board of director involvement and why ? What types of decisions and pans are not appropriate for board involvement, and why?
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