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27/08/2022
QuestionM03/04 Quiz: Chapter 3 and 4 QuizQuestion 1Domestic and foreign economic, legal/political, sociocultural, technological, and natural forces are called:insignificant closed systems.indirectly interactive forces.directly interactive forces.non-threatening consideration.Question 2If an organization is focused on holding current market share, the kind of strategy that is being performed may be considered:analyzer strategyprospector strategydefender strategymarket share strategyQuestion 3Capturing a larger portion of an existing product market would be considered a(n) ____________.retrenchment strategystability strategygrowth strategydiversification strategyQuestion 4The process of collecting information about the external environment to identify and analyze trends is called:processing.production scanning.the systems approach.environmental scanning.Question 5When developing alternatives, managers should:always include subordinates in the decisionchose the ones that are most cost effectivecreate as many as possible to reach desired objectivesstick with the one that makes most sense to the managerQuestion 6________ serve as a baseline for actions and decision making and guide employees in the organization’s intentions and interests.HealthValuesWealthHabitsQuestion 7The primary resource of all organizations is ____________.moneyinformationfacilitiesemployeesQuestion 8When implementing strategy, the leadership challenge involves the ability to:influence departments to design functional-level corporate strategiescoordinate a bottom-up focus on core competenciesinfluence subordinates to embrace the new strategycoordinate information gathering sessions with employeesQuestion 9The system’s “informative” linkage between outputs and inputs is known as ____________.customersfeedbackcompetitorsprofitsQuestion 10__________ is a function of the ability to learn and to perform according to changes in the environment.Organizational controlBench strengthCustomer focusOrganizational adaptabilityQuestion 11Which type of plan would determine how many employees work next week?tacticalinstitutionaloperationaloccupationalQuestion 12Resources required to attain a goal are addressed with what type of planning question?whathow muchhowwhenQuestion 13For many organizations, what customers value often becomes the company’s:internal strengthdistinctive competitive advantagecore competencydeployable resourceQuestion 14A _______ is a broad guide for organizational members to follow when dealing with important and recurring areas of decision making.policystanding planprogrambudgetQuestion 15The combined effects of processes, materials, knowledge, and other discoveries resulting from research and development activities is known as:technological forces.natural forces.environmental forces.sociocultural forces.Question 16A formalized, written set of organizational ideas result in the corporate ____________.mottomission statementrules manualphilosophyQuestion 17An organization skilled at creating, acquiring, and transferring knowledge is called a:learning organization.boundaryless organization.resource organization.cultured organization.Question 18The final step in the basic planning process is ____________.implementing the planselecting the best solutionevaluating the alternativescontrolling and evaluating the resultsQuestion 19Which level of management is “assigned” or associated initially with strategic planning?topintermediateregionalfirst-lineQuestion 20External customers include the following except:wholesalers.operative employees.retailers.manufacturers.
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