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You are a product manager on the Growth team of the product you have chosen. The team has been given a mandate of reducing ride cancellations (can be initiated by the driver or the passenger). What would be the top initiative you would drive to achieve this desired outcome? Assume you have infinite tech bandwidth and you cannot change the current pricing. The expectation is to solve this problem as a PM by addressing problems for the users while being able to generate business value.
Focus on the following:
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