Customers today want separate prices for each service element and
Question 1 Customers today want separate prices for each service element and they also want the right to select the elements they want. The customers are said to be pressing for _____ services. Question options: a) complementary b) perishable c) variable d) unbundled Question 2 The zone of __________ is a range where a service dimension is deemed satisfactory, anchored by the minimum level consumers […]
