background queenlycommunityhealthserviceqchsprovidesacomprehensiverang
Background: QueenlyCommunityHealthService(QCHS)providesacomprehensiverangeofservicesintheregionalareainwhichitis located.Clients/consumerswhorequirecounsellingservicesmightbereferredbyhealthcarepractitionersormightselfrefer totheService.QCHScurrentlyoperatesonaservicemodelthatincludesclientscomingtoaninitialcounsellingappointment wheretherosteredintakecounsellingpractitionerassessestheclientsneedsandmaymakeareferraltoeitherthegeneral counsellingserviceorspecialistcounsellingteamswithinQCHS.Currentlythereisa3monthswaitforclientstocomeforthe intakeassessmentappointment.Thiswaitingtimehasbeensteadilyincreasingoverthelast12months.Clientsthenhavea furtherwaitof4to9monthsuntiltheyareabletohavetheirarrangedcounsellingappointmentalthoughclientswithurgent problemsareseenbyServicestaffasapriority.FinancialresourcesarefiniteandwhileQCHSwillreceiveworkforcecostCPI (consumerpriceincrease)increaseseachyear,increasesinstaffingpositionsarenotanticipatedforQCHS.QCHSneedsto makesomestrategicdecisionsaboutclientaccess,modelsofcaredeliveryanditsoperations. Question: Discusstheimportanceoforganisationaltheory(OT)ondecisionsthatQueenlyCommunityHealthServicewillmakeaboutits counsellingservicesinrelationtotheframeworksthatunderpinthosedecisions. OR Question2 Chooseahealthmanagementproblemwhichyouarefamiliarwithandbrieflydescribeit,usingappendicesifnecessary. Analysethesituationusingfourdifferentframesofreference: structural humanresource political symbolic Yourassignmentneedstoconcludewithapossiblesolutiontotheproblemdrawnfromtheanalysisfromthefourframesof reference. OR Question3 Identifyastrategicdecisionmadeinrelationtohealthcarethatyouarefamiliarwith.Criticallyevaluatethequalityofthat strategicdecision.Inyouranswerconsidertheseelementsinrelationtoyourqualityassessment: decisionmakingprocessesused bias powerandpolitics whomakes/madethedecision Read less
