Read Section 1 in your Study Guide and answer the following questions (30- 50 words each) 3. Explain the four main principles/ elements of good customer service in your own words? 5.Research your refund rights as a consumer on the Office of Fair Trading website . Explain what the consumers are guaranteed under the law for the services they buy. PART B: Read Sections 2 […]
Conduct a historical research in Fiji, on Water Authority Fiji (WAF) and evaluate its industrial/employment relation system (I/ERS) based on Dunlop s systems model. 1. Identify and examine the origins or emergence of the State and some developments until now. 2.Also discuss the three components input, transformation process and output and some development thus far. 3. What are the advantages and disadvantages of the three […]
Choose the situation that you are going to address in this assignment. If possible, select an industry about which you have some inside information and understanding so that you are attuned to the dynamics of the industry and the various stakeholders that will need to be addressed in the Communications Strategy. Step 2: Stakeholders Identify the three (3) stakeholder groups that you will address in […]
Imagine you are small business consultants. The business from the case study has asked for your expert help. As a team (4-5 students), prepare a 12-13-minute pitch/presentation that details your plan to help the business in the case study. *Plus 2-3 minutes for questions You will pitching your ideas directly to the business owners. Also, assume you are competing with the rest of the class […]
Ellram and Cooper (2014, p.17) state While comprehensive SCM frameworks such as the Global Supply Chain Forum and SCOR have been developed, the manner in which they are applied and their emphasis may vary significantly by industry, by company and even within industry. To be effective, SCM must adapt to support an organisations competitive advantage. They highlight a common set of principles that underline supply […]
Tasks 1.Identify and gain access to an organisation/workplace (e.g. a factory, a supermarket, a kindergarten, a builder, a library) that you have an association with or you may have access to where you can get information about their Occupational Health and Safety Management systems, the measure they use to measure their occupational health and safety performance and how they use these measures to guide future […]
Choose one (1) company (intel) that you would like to work for and choose one (1) type of product or service that they offer in your chosen field of expertise. Using the research skills you garnered in your undergraduate study, collect, organise, interpret & analyse the following customer service information from your chosen company into a professional report. You may wish to interview someone who […]
Task: Q.How do leadership skills differ from managerial skills? Using specific examples from Mark Zuckerbergs’s leadership style and discuss how Mark Zuckerberg (Facebook) exhibits strong leadership.(600 words) Read less
Questions 1 Dublin logs can maintain the loyalty with online bussines? Challenge of going online- Reduced Personal contact which leads to reduced customer loyalty Peregrine said that his biggest challenge with starting an online log sale service is the loss of personal contact. 2 Why should Dublin logs have a bussines plan? Slow Business Development due to lack of digital or documented planning# Because he […]
Discuss the emergence of organizational issues. Explain the strategic importance of knowledge management. Discuss the concepts of intellectual capital.Explain how importance communities of inquiry are. Discuss how knowledge management has facilitated mobile work. Discuss the importance of virtual work stations. Read less
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